TERMS & CONDITIONS
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted via the site or any other media.
All brands, products, services, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by ECUWEST. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of ECUWEST or any third party, except as expressly granted herein.
Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ECUWEST and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ECUWEST believes that customer conduct violates applicable law or is harmful to the interests of ECUWEST and its subsidiaries.
ECUWEST will not be held liable for any damage done to your vehicle that may occur while running these programs. Tuning files are a high performance product, whilst all care and due diligence has been taken the consumer is to take responsibility for modifying their vehicles. Modifying a car may void your warranty. ECUWEST will not be liable for any loss of warranty or the monetary damages that may occur from the loss of such warranties. The tunes and maps which ECUWEST install are designed to run on perfectly running vehicles with the allowed modifications. When other parts of the vehicle are not running properly, damages may occur and it is the responsibility of the vehicle owner to be sure all functions of the vehicle are running properly. The sale of each of these maps is intended to be installed on 1 vehicle. The maps are not to be shared, resold, or distributed in any way. Theses maps are not to be transferred to other vehicles after their use on another vehicle has ended. The use or distribution of any map on multiple vehicles without payment to ECUWEST will be a violation of copyrighted software. All tuning carried out by ECUWEST on any vehicle shall only be used off road or on closed circuits and racing venues. There are no refunds.
ECUWEST will not be held liable for any damage done to dealers vehicles that may occur while tuning them. Tuning files are a high performance product, whilst all care and due diligence has been taken the dealer is to take responsibility for modifying their customers vehicles. Under no circumstances are dealers to refer their customers back to ECUWEST, dealers are to mediate with their customers themselves.
There are no refunds for dealer tuning tools. We may, at our discretion, refund tuning credits if choose to do so, but they will be kept in your account as tuning funds and not refunded as cash.
***The installation of ECUWEST products and or services indicates that the buyer has read and fully understands this agreement and accepts its terms and conditions. Do not use this product until you have carefully read the following agreement. This agreement sets forth the terms and conditions for the use of the performance product and/or service. ***
DISCLAIMER Performance Products and Service
Read carefully before installing any performance product and/or service. This is a high performance product and service. Use at your own risk. Products and Service are for off road use only. Use of any ECUWEST product and/or service on public roads and/or used on any emissions controlled vehicles is prohibited.
DISCLAIMER Performance Warranty
DISCLAIMER OF LIABILITY
ECUWEST, its distributors or dealers shall in no way be responsible for the products proper use and service. The buyer of this system hereby waives all liability claims. The buyer acknowledges that he is not relying on the sellers skill or judgement to select or furnish goods and/or services suitable for any particular purpose and that there are no liabilities which extend beyond the description on the face hereof, and the buyer hereby waives all remedies or liabilities, expressed or implied arising by law or otherwise, (including without obligations of the seller with respect fitness, merchant-ability and consequential damages) or whether or not occasioned by the seller’s negligence. The seller disclaims any warranty and expressly disclaims any liability for personal injury or damages. The buyer acknowledges and agrees that the disclaimer of any liability for personal injury is a material term for this agreement and the buyer agrees to indemnify the seller and to hold the seller harmless from any claim related to the item of the equipment or service purchased. Under no circumstances will the seller be liable for any damages or expenses by reason of use or sales of any such equipment and/or service. The seller assumes no liability regarding the improper installation or misapplication of its products and/or services. It is the installer’s responsibility to check for proper installation and if in doubt the manufacturer is to be contacted.
DISCLAIMER Performance Products and Service Warranty
By installing any of the Products and/or Services, The customer Understands and Agrees that ECUWEST offers no warranty, refunds or returns on any high performance product and/or service, shipping & handling charges and/or processing fees. Customers are responsible for insuring any items shipped to the company.
Information we collect:
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
ECUWEST follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, ECUWEST uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read more on the Cookie Consent website.
Advertising Partner’s Privacy Policies
Note that ECUWEST has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
ECUWEST does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.